Sadly, accidents happen. Whilst every effort is made to minimise accidents, in the event of an emergency, properly trained crew can ensure that there are hopefully no casualties.
By the end of this course you should be fully aware of human behavioural patterns commonly displayed during a crisis or emergency. You will have the skills necessary to maintain control, reduce panic and encourage calm in an emergency or crisis situation.
It is mandatory for all crew members who have a duty to assist passengers in emergencies to have training.
- satisfies the requirements of the code section A-V/2 paragraph 1
- is approved by the Commonwealth of Dominica.