The shipping industry employs people from all over the world of diverse cultures with different values and beliefs. Seafarers must be aware of how and why a person’s culture might be different from your own culture to prevent miscommunication and conflict.  

This course aims to develop your cross cultural understanding and promote professional standards for all seafarers who work in multicultural teams. You will learn techniques which you can use to prevent miscommunication and resolve conflict, enabling you to work effectively with people from all cultures.

Some common assumptions are made about people from different cultures. These assumptions can lead to conflict and may have a negative impact on the safety of the crew, the ship and the environment.